---
url: >-
  https://docs.corbitaltech.dev/products/ai-assistant-for-whatsmarks-saas/installation.md
description: >-
  Complete installation guide for the AI Assistant & Knowledge Bot Addon for
  WhatsMark SaaS. Verify version 1.3.2+, configure OpenAI API key, upload addon
  zip, run migrations, and activate the addon.
---

# 🚀 AI Assistant & Knowledge Bot Installation Guide

***

::: warning Important Notice
This addon requires **WhatsMark SaaS version 1.3.2 or higher**. Please ensure your main script is updated before proceeding.
:::

## Prerequisites

Before installing the AI Assistant & Knowledge Bot Addon, make sure you have:

* **WhatsMark SaaS** (version 1.3.2 or higher) installed and running
* **OpenAI API Key** with proper permissions
* **Admin access** to your WhatsMark SaaS dashboard
* **File upload permissions** on your server

***

## Installation Steps

### 1. Download the Addon

* Head to **CodeCanyon** and download the AI Assistant addon zip file
* You'll receive a zip file containing the addon files and documentation

### 2. Extract Files

* Extract the downloaded zip file
* You'll find the main addon files ready for upload

### 3. Access WhatsMark SaaS Admin Panel

* Open your web browser
* Navigate to your WhatsMark SaaS admin dashboard
* Log in using your admin credentials

### 4. Navigate to Addons Section

* In the admin dashboard, locate the **Addons** or **Modules** section
* This is typically found in the main navigation menu
* Click to access the addons management area

### 5. Upload the Addon

* Click on **Upload Addon** or **Install New Addon** button
* Select the AI Assistant addon zip file
* Click **Upload** to begin the installation process
* Wait for the upload to complete

### 6. Install & Activate

* Once uploaded, find the **AI Assistant & Knowledge Bot** addon in the list
* Click **Install** to install the addon
* After installation, click **Activate** to enable the addon
* The addon will now be active and ready for configuration

## Troubleshooting

### Common Issues:

**Issue:** Upload fails or times out
**Solution:** Check file size limits and server timeout settings

**Issue:** OpenAI API not working
**Solution:** Verify API key permissions and account billing status

**Issue:** Addon not appearing after installation
**Solution:** Clear cache and refresh the page