---
url: https://docs.corbitaltech.dev/products/feedback-flow/introduction/overview.md
---
# Overview

FeedbackFlow is a complete, Self-Hosted Feature Request, Feedback, Roadmap & Changelog Management System.

## What is FeedbackFlow?

FeedbackFlow enables you to collect feature requests, manage user feedback, prioritize ideas through voting, publish public roadmaps, and keep users informed through changelogs — all from one powerful platform.

Built with Laravel 12, Vue 3, and Inertia.js, it provides full ownership of your data with no recurring fees and optional AI-powered enhancements to reduce moderation effort and improve productivity.

## Key Capabilities

### Feature Request Management

* Create and organize feature requests across multiple boards
* Custom statuses, categories, priorities, tags, and labels
* File attachments and internal admin notes
* Move between boards and merge duplicates
* CSV import and export

### User Engagement

* Voting system
* Threaded comments with replies
* User mentions with @ symbol
* Pin important comments
* Lock discussions when needed

### Public Communication

* Visual roadmap grouped by status (planned, in-progress, completed)
* Versioned changelog publishing with release notes
* Public or private visibility controls
* Like reactions on changelog entries

### AI-Powered Features

Optional AI capabilities include:

* Multi-provider spam detection (OpenAI, Anthropic, Gemini, Azure, Google Perspective)
* Automated content moderation
* AI-generated changelog drafts
* Intelligent comment replies

::: tip Note
AI features require API key configuration and can be enabled/disabled in Settings.
:::

### Email & Notifications

* Automated transactional emails for all events
* Weekly digest emails for users and admins
* User email preferences
* Email logging with retry handling

### Integrations

* Webhooks for external systems
* Slack notifications
* OAuth login (Google, GitHub, Facebook, Envato)
* Laravel Sanctum API access

### Complete Customization

* Board-level branding (colors, images, custom form text)
* Dark mode support
* Custom CSS and JavaScript injection
* Editable legal pages (Privacy Policy, Terms, Cookie Policy)
* Landing page customization

## Technology Stack

* **Backend**: Laravel 12, PHP 8.3
* **Frontend**: Vue 3, Inertia.js v2
* **Styling**: TailwindCSS v3
* **Database**: MySQL 8.0+
* **Cache & Queue**: Redis (recommended)
* **Authentication**: Laravel Sanctum, OAuth providers

## Architecture

FeedbackFlow is a **single-tenant, non-SaaS** application. Each installation serves one organization with unlimited boards, users, and feature requests.

## Next Steps

* [Who Should Use This](/products/feedback-flow/introduction/who-should-use) - Target Users
* [System Requirements](/products/feedback-flow/introduction/system-requirements) - Check if your server meets requirements