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url: >-
  https://docs.corbitaltech.dev/products/feedback-flow/introduction/who-should-use.md
---
# Who Should Use This

FeedbackFlow is designed for organizations that need a self-hosted, fully customizable feature request and feedback management system.

## Ideal Users

### Product Teams

Perfect for teams building software products who need to:

* Collect and prioritize user feature requests
* Track feature development through public roadmaps
* Communicate updates via changelogs
* Engage users with voting and commenting

### Startup Founders

Great for early-stage startups to:

* Validate product ideas with user feedback
* Build in public with transparent roadmaps
* Prioritize development based on user demand
* Engage early adopters

### Open Source Projects

Useful for open-source maintainers to:

* Organize community feature requests
* Track planned features and releases
* Publish changelogs for each release
* Moderate discussions around features

### Internal Teams

Works well for internal IT or product teams to:

* Manage internal enhancement requests
* Track department-specific feature backlogs
* Organize requests across multiple projects (boards)
* Provide transparency to stakeholders

### Agencies

Agencies can use FeedbackFlow to:

* Manage client feature requests for projects
* Provide clients with roadmap visibility
* Track and prioritize development across clients
* Maintain a professional feedback portal

## Use Cases

### Customer Feedback Portal

Public-facing portal where customers submit and vote on feature requests, view the roadmap, and receive changelog updates.

### Internal Request Tracker

Private system for employees to submit enhancement requests, with admin approval workflows and internal notes.

### Product Idea Validation

Gather and prioritize ideas before development begins, using voting to identify highest-demand features.

### Community-Driven Development

Engage your user community in shaping the product direction through transparent voting and roadmaps.

## When NOT to Use

FeedbackFlow may not be suitable if you:

* Need multi-tenant SaaS functionality (it's single-tenant only)
* Require complex project management features (it focuses on feature requests, not full project management)
* Need a ticketing system for customer support (use a helpdesk solution instead)
* Want a fully managed cloud solution (FeedbackFlow is self-hosted)

No programming knowledge is required for day-to-day usage of the admin panel.

## Next Steps

* [System Requirements](/products/feedback-flow/introduction/system-requirements) - Check if your server meets requirements
* [Installation Guide](/products/feedback-flow/getting-started/installation) - Start installing FeedbackFlow