---
url: >-
  https://docs.corbitaltech.dev/products/shofy-ecommerce-whatsapp-cloud-api/getting-started/update.md
---
# Update

![update-plugin](../images/update_plugin.png)

### Step 1: Access Update Management

1. Login to your admin panel
2. Navigate to **Whatsapp Cloud API** plugin → **Update**
3. You'll see the current update interface

### Step 2: Check Version Information

The interface displays:

* **Your Version**: Currently installed version (shown in red box)
* **Latest Version**: Available update version (shown in green box)
* **Update Arrow**: Visual indicator of available update

### Step 3: Enter Credentials

**What it does:** Validates your purchase and downloads the update package.
**Why it's useful:** Ensures only licensed users can access updates and prevents unauthorized downloads.

1. **Username**: Enter your Envato username (required field marked with \*)
2. **Purchase Key**: Enter your purchase key from Envato (required field marked with \*)

::: tip Finding Your Purchase Key
Your purchase key can be found in your Envato account under Downloads → \[Product Name] → Download → License Certificate & Purchase Code
:::

### Step 4: Download Update

1. Click the **Download Update** button
2. **DO NOT REFRESH** the page during download
3. Wait for the download to complete
4. The system will show progress indicators

::: warning Important
**Never refresh the page while downloading update or during the upgrade process.** This can corrupt the update file and may require starting over.
:::

### Step 5: Install Update

1. Once download completes, the installation will begin automatically
2. **DO NOT CLOSE** the browser tab during installation
3. The system will:
   * Extract update files
   * Run database migrations
   * Update configuration files
   * Verify installation integrity

### Step 6: Clear Cache

**What it does:** Removes old cached files and ensures new features work properly.
**Why it's useful:** Prevents conflicts between old and new code, ensuring optimal performance.

After the update completes:

1. Click the **Clear Cache** button in the interface
2. Wait for cache clearing to complete
3. You may also clear cache manually if needed

::: tip Post-Update Cache Clearing
**After completing any update, don't forget to clear cache.** This is crucial for proper functionality of new features and preventing display issues.
:::

1. **Stable Connection**: Ensure reliable internet
2. **No Interruptions**: Don't close browser or refresh page
3. **Monitor Progress**: Watch for any error messages
4. **Stay Available**: Be ready to address any issues

## Troubleshooting

### Common Issues

**Download Fails**

* Check internet connection
* Verify purchase key is correct
* Ensure Envato username is accurate
* Try again after a few minutes

This upgrade system ensures your WhatsMarkSaaS installation stays current with the latest features, security updates, and improvements while minimizing downtime and technical complexity.