---
url: >-
  https://docs.corbitaltech.dev/products/whatsapp-flows-for-whatsmark-saas/submissions.md
description: >-
  View, search, and export WhatsApp Flow form submissions with detailed response
  data and contact information.
---

# Flow Submissions

When customers fill out and submit a WhatsApp Flow form, their responses are captured as **submissions**. You can view all submissions for any flow, search by contact, filter by status, and export data to CSV.

\[\[toc]]

## Accessing Submissions

From the **WhatsApp Flows** list, click the **three-dot menu** on a flow and select **Submissions**.

## Submissions List

![Submissions List](./images/submissions-list.png)

The submissions page displays all responses received for a specific flow:

| Column         | Description                                              |
| -------------- | -------------------------------------------------------- |
| **Contact**    | Name and email of the submitter (if available)           |
| **Phone**      | Phone number of the submitter                            |
| **Status**     | Submission status — `Processed`, `Pending`, etc.         |
| **Submitted At** | Date and time the form was submitted                  |
| **Actions**    | Click **View** to see full submission details            |

### Search and Filter

* Use the **Search** bar to find submissions by phone number or contact name
* Use the **Status** dropdown to filter by submission status (e.g., All Statuses, Processed, Pending)

### Export to CSV

Click the **Export CSV** button in the top-right corner to download all submissions as a CSV file. This is useful for:

* Importing data into your CRM or spreadsheet
* Generating reports
* Sharing collected data with team members

## Submission Details

Click **View** on any submission to open the details panel.

![Submission Details](./images/submission-details.png)

The details panel shows:

* **Contact Information** — Name, phone number, and avatar
* **Status Badge** — Current processing status (e.g., Processed)
* **Submitted At** — Exact date and time of submission
* **Form Responses** — All field labels with their submitted values

Each form response shows the **field label** and the **submitted value**, making it easy to review the data collected from the customer.

::: tip
Submissions are automatically linked to existing contacts in your CRM when the phone number matches. If the contact doesn't exist yet, you can use [Field Mappings](./field-mappings) to automatically create or update contacts from submissions.
:::

***

**Next:** Configure [Field Mappings](./field-mappings) to map flow responses to your CRM contact fields, or set up [Automations](./automations) to trigger actions on new submissions.