---
url: https://docs.corbitaltech.dev/products/whatsboost/message-bot.md
description: >-
  Learn how to connect your WhatsApp account to WhatsBoost for seamless
  integration.
---

# Message Bot

\[\[toc]]

A message bot is an automated software program designed to interact with users through messaging platforms. These bots can handle tasks such as **answering frequently asked questions, providing product information, and sending notifications, making customer service more efficient**. They operate 24/7, offering instant and consistent responses, which enhances user experience and satisfaction.

By automating routine interactions, message bots save time and resources, allowing businesses to focus on more complex tasks.

![message-bot-menu](./images/message-bot/sidebar_menu.png)

## Create Message Bot

![log-details](./images/message-bot/NewMessageBot.png)

1. **Bot Name**
   * **Field**: `Bot Name`
   * **Description**: Enter the name for your bot.
   * **Example**: `Message bot`
2. **Relation Type**
   * **Field**: `Relation Type`
   * **Description**: Select the type of relationship the bot will have.
   * **Example**: `Leads`
3. **Reply Text**
   * **Field**: `Reply text (Maximum allowed characters should be 1024)`
   * **Description**: Enter the text message that the bot will reply with. The maximum length is 1024 characters.
   * **Example**: `"Hello! 👋 Welcome to CTL  Group College. How can I assist you today? Please choose an option:
     1.Admission Enquiry
     2.Course Information
     3.Schedule a Campus Visit.`
4. **Reply Type**
   * **Field**: `Reply type`
   * **Description**: Select the type of reply the bot should give. Options include "Reply bot: On exact match" which triggers a response when the exact trigger text is received.
   * **Example**: `Reply bot: when message contains`
5. **Trigger**
   * **Field**: `Trigger`
   * **Description**: Enter the trigger text that will activate the bot's reply.
   * **Example**: `help`
6. **Header**
   * **Field**: `Header`
   * **Description**: Enter a header text if needed. This can be an additional message or title.
   * **Example**: `CTL group of college`
7. **Footer**
   * **Field**: `Footer`
   * **Description**: Enter a footer text if needed. This can be additional information or a signature.
   * **Example**: `Thank you, Team CTL`

### Option 1: Bot with Reply Buttons

1. **Button1, Button2, Button3**
   * **Field**: `Button1`, `Button2`, `Button3`
   * **Description**: Enter the text that will appear on each button.
   * **Example**: `Admission Enquiry`, `Courses Information`, `Schedule a visit`
2. **Button1 ID, Button2 ID, Button3 ID**
   * **Field**: `Button_1`, `Button_2`, `Button_3`
   * **Description**: Enter the ID for each button to identify them uniquely.
   * **Example**: `enquiry`, `course_information`, `campus_visit`

### Option 3: Bot with File

1. Image
   * **Field**: `Choose File`
   * **Description**: Upload an image file that the bot can send. Allowed file types are .jpg, .jpeg, and .png.
   * **Example**: Click the `Choose File` button and select an image file from your computer.

### Save

1. Save
   * **Button**: `Save`
   * **Description**: After filling out all the necessary fields, click the `Save` button to create and save your message bot.

### List Message bot

![log-details](./images/message-bot/messageBotTable.png)

### Preview (finally it will looks like this)

![log-details](./images/message-bot/whatsapp-demo.png)