---
url: https://docs.corbitaltech.dev/products/whatsbot/custom-ai-prompts.md
description: >-
  Create and manage custom AI prompts in WhatsBot for Perfex CRM. Save reusable
  instructions for OpenAI to handle support, sales, onboarding, and other
  WhatsApp conversation patterns with consistent tone and behavior.
---

# 3. AI Prompts

### 3.1 Creating AI Prompts

AI prompts enable automated responses or actions. Here’s how to create them:

1. **Access AI Prompts Section**: Go to the **AI Prompts** section from the main menu.
2. **Initiate Creation**:
   * Click on the **Create AI Prompts** button.
3. **Input Prompt Details**:
   * **Name**: Assign a title that describes the purpose of the prompt (e.g., "Generate Questions").
   * **Prompt Action**: Describe what you want the AI to do, such as generating questions or rephrasing text.
4. **Save**: After filling out these fields, click **Save** to store your new AI prompt for future use.

### 3.2 Using AI Prompts

To utilize an AI prompt, select it from the existing list and follow instructions to generate text or tasks according to your needs.