---
url: https://docs.corbitaltech.dev/products/whatsmark-saas/tenant/subscription.md
description: >-
  Manage your WhatsMark SaaS subscription as a tenant: view active plans,
  monitor billing, control auto-renewal, see renewal dates, and review
  subscription history with cost breakdowns.
---

# Subscription

Manage active plans, billing, and subscription preferences all in one place. Summarize of the current subscription status, spend, and renewal information, as well as controls for managing auto-renewal and canceling the subscription.

![Subscription](../images/subscription-tenant/subscription-view-page.png)

## Features

### 1. Subscription Summary

* **Active Plans**: Displays the number of active subscription plans.
* **Monthly Spend (With Tax)**: Shows the total monthly cost including taxes (in KES).
* **Next Renewal After**: Indicates the number of days remaining before the next subscription renewal.

### 2. Active Plan Details

* **Plan Name**: Displays the name of the plan (e.g., Plan 3).
* **Plan Status**: Shows whether the plan is active.
* **Total Cost**: Displays the total monthly cost of the plan including tax.
* **Start Date**: Date when the subscription started.
* **Renewal Date**: The next scheduled renewal date.
* **Auto-Renew Status**: Indicates if auto-renew is enabled or disabled.
* **Auto-Renew Date**: Confirms the date on which the plan will auto-renew.

### 3. Actions

* **View Details**: Button to view more detailed information about the subscription plan.
* **Disable Auto-Renew**: Button to disable the automatic renewal of the subscription.
* **Cancel**: Button to cancel the subscription plan.

## UI Components

| Component             | Description                                                                  |
| --------------------- | ---------------------------------------------------------------------------- |
| Active Plans Counter  | Green checkmark with count of active plans.                                  |
| Monthly Spend Section | Blue icon with total monthly spend amount (KES).                             |
| Renewal Countdown     | Yellow clock icon showing days to next renewal.                              |
| Plan Status Badge     | Green badge indicating active plan.                                          |
| Date Icons            | Calendar icon for start date, refresh icons for renew and auto-renew status. |
| Action Buttons        | Buttons styled for disabling auto-renew and cancellation.                    |

## User Flow

1. **View Subscription Summary**
   Users land on the Subscription Details page where they can see a quick summary of their active plans, monthly spending, and time to next renewal.

2. **Check Plan Details**
   Users can view detailed information for each active plan, including the start date, renewal date, and whether auto-renew is enabled.

3. **Manage Auto-Renew**
   Users can disable the auto-renew feature if they wish to stop automatic billing.

4. **Cancel Subscription**
   Users can choose to cancel their subscription plan using the cancel button.

***

> **Note** This document describes the interface and features available after a user clicks on *View Details* for a subscription plan.

## Plan Details Section

![Plan Details](../images/subscription-tenant/subscription-details1.png)

***

#### Plan Overview: **Plan 3 Plan**file descripbe in alert

This section shows the key details of the active subscription plan.

* **Status:** `Active` — Indicates that the subscription is currently active.
* **Base Price:** `ksh300.00` — The monthly or periodic cost of the plan.
* **Ends:** `Oct 02, 2025` — The subscription expiration date.
* **Auto-Renewal:** `Enabled` — Automatic renewal is currently enabled, ensuring uninterrupted service.
* **Created:** `Jun 25, 2025` — Date when this subscription plan was initially created.

***

#### User Actions

* **Upgrade:** Allows the user to upgrade to a higher plan with more features or capacity.
* **Downgrade:** Allows the user to switch to a lower plan.
* **Disable Auto-Renew:** Option to disable automatic subscription renewal.
* **Cancel:** Allows the user to cancel the current subscription plan.

::: warning Extended License Required
The **Upgrade**, **Downgrade**, and **Disable Auto-Renew** actions are available with an [Extended License](https://codecanyon.net/item/whatsmarksaas-whatsapp-marketing-automation-saas-platform-with-bots-chats-bulk-sender-ai/58714968/support) only.
:::

***

#### Plan Features

Detailed list of features included in the subscription plan, with quantities or limits specified:

| Feature                | Limit/Count   |
| ---------------------- | ------------- |
| Contacts               | 300           |
| Template Bots          | 300           |
| Message Bots           | 300           |
| Campaigns              | 300           |
| AI Prompts             | 300           |
| Canned Replies         | 300           |
| Staff                  | 300           |
| Conversations          | **Unlimited** |
| Embedded Signup        | 1             |
| REST API               | **Unlimited** |
| AI Personal Assistants | 5             |
| Bot Flow               | 15            |
| Ecommerce Webhooks     | 5             |
| WhatsApp Webhook       | **Unlimited** |

These features define the capabilities available to the user under this plan, including limits on bots, campaigns, and API usage.

***

#### Timeline Section

The timeline provides a chronological history of subscription-related events, such as renewals, expirations, upgrades, downgrades, and plan changes.

| Event Type      | Date & Time         |
| --------------- | ------------------- |
| Renewed         | 2025-09-03 10:35 AM |
| Ended           | 2025-09-03 04:16 AM |
| Renewed         | 2025-08-08 10:36 AM |
| Ended           | 2025-08-03 05:05 AM |
| Plan downgraded | 2025-07-03 04:13 AM |
| Renewed         | 2025-06-26 06:20 PM |
| Renewed         | 2025-06-26 06:20 PM |
| Renewed         | 2025-06-26 06:03 PM |
| Ended           | 2025-06-26 06:03 PM |
| Plan changed    | 2025-06-26 05:57 PM |
| Plan upgraded   | 2025-06-26 05:57 PM |

This timeline helps users track their subscription lifecycle and understand their plan history in detail.

***

#### Recent Invoices Section

This table lists the most recent invoices related to the subscription, including invoice numbers, dates, amounts, and payment statuses.

![Invoice List](../images/subscription-tenant/subscription-details2.png)

* **View**: Opens the invoice details for the selected invoice.
* **Download**: Downloads a PDF or other format of the invoice.

***

:::tip *View All Invoices:* At the bottom of the invoices list, users can click the **View All Invoices** link, which redirects to a dedicated **INVOICES** page where the user can access their full invoice history with more advanced filtering and searching options.
:::

***
