---
url: >-
  https://docs.corbitaltech.dev/products/whatsmark-saas/tenant/whatsapp-webhook.md
description: >-
  Learn how to set up webhooks in WhatsMark SaaS to send WhatsApp data to
  external services. Automate workflows with real-time data transmission.
---

# WhatsApp Webhooks

The **WhatsApp Webhooks** feature in **WhatsMark** allows you to **automatically send incoming WhatsApp message data to external services or applications** via webhooks.

:::warning **Important Note**

* **Webhook configuration here is meant for forwarding WhatsApp message data** to external endpoints for notifications or integrations.
* **Webhook Management is a different feature dedicated to the WhatsMark Laravel script** itself, used mainly for internal script operations.
* Be sure to distinguish between these two to avoid configuration errors.
  :::

***

![web-hooks](../images/whatsmark-settings/webhook.png)

## How to Configure WhatsMark Webhooks

### 1. Enable Webhooks Re-send

* This toggle switch allows you to **enable or disable the automatic resending of WhatsApp message data** to the configured webhook URL.
* When **enabled (ON)**:
  * The system will automatically send data for every WhatsApp message received.
  * It will also **retry sending the data if the initial attempt fails**, ensuring reliable delivery.
* When **disabled (OFF)**:
  * No data is sent or retried.

**Why is this important?**
Reliable data delivery is critical when integrating with external systems to prevent data loss.

***

### 2. Select Webhook Resend Method

* This dropdown lets you choose the **HTTP method** used to send the webhook data:
  * **GET** – Sends data as URL parameters (query string).
    Example:
    `https://example.com/webhook?message=Hello&sender=12345`
  * **POST** – Sends data in the HTTP request body (usually JSON or form data).
    Preferred for sending complex or larger data securely.

**Tip:**
Use **POST** if your receiving server expects JSON payloads or if data size is large. Use **GET** for simpler or testing scenarios.

***

### 3. Configure Webhook Endpoint URL

* This is the **URL to which WhatsMark will send WhatsApp data**.
* The URL can be any publicly accessible endpoint capable of receiving and processing HTTP requests.
* Example:
  `https://webhook.site/your-unique-webhook-url`

**Make sure:**

* The endpoint URL is reachable from the internet.
* Your endpoint is prepared to handle the request method you selected (GET or POST).
* Your endpoint can parse the incoming WhatsApp message data format.

***

### 4. Save Changes

* After entering the required information, click **Save Changes**.
* This will activate your webhook settings immediately.
* From this point forward, WhatsMark will send every incoming WhatsApp message to your configured webhook URL using the selected method.

## What Data is Sent?

WhatsMark sends detailed WhatsApp message data including but not limited to:

* Sender phone number
* Message content (text, images, documents, etc.)
* Timestamp of the message
* Message ID and metadata

This allows your external service to understand, store, or trigger actions based on the message content.