---
url: https://docs.corbitaltech.dev/products/whatsmark/email-templates.md
description: >-
  Learn how to configure and customize email templates in WhatsMark for
  automated notifications like user confirmations, password resets, and contact
  assignments.
---

# Email Templates

The Email Templates feature in WhatsMark allows administrators to **manage and customize system-generated emails**. This ensures seamless communication with users by automating important notifications such as **account confirmations, password resets, and new contact assignments**.

![email-templates](./images/email-template/email-template.png)

## Available Email Templates

#### 1. Email Confirmation

* Automatically sends a confirmation email when a user registers on WhatsMark.
* Helps verify the user's email to enhance security.

#### 2. Welcome Email

* Sends a warm welcome message to new users upon account creation.
* Includes key information to help users get started.

#### 3. Password Reset

* Sends an email with password reset instructions when a user requests to change their password.
* Ensures a secure and straightforward password recovery process.

#### 4. New Contact Assigned

* Notifies users when a new contact is assigned to them within WhatsMark.
* Ensures they stay updated with important lead or customer information.

## Email Template Editor

![email-templates](./images/email-template/email-template1.png)

#### Customize Your Email Templates

The **Email Template Editor** allows administrators to modify the content of system-generated emails. You can personalize messages using **merge fields**, ensuring a tailored experience for each recipient.

### Configuration Options

**Template Name & Subject**

* Each email template has a **name** and a **subject line** that can be customized based on the type of email.

**Available Merge Fields**

* Merge fields allow dynamic insertion of personalized details:
  * Company Information: `{site_name}`, `{company_email}`, `{light_logo}`
  * User Information: `{first_name}`, `{last_name}`, `{base_url}`
  * Contact Details: Includes lead-related information

**Message Content**

* The email body can be fully customized to match your brand and communication style.
* You can add a **call-to-action** button for verification or user engagement.
* Ensures professional and structured communication with users.

## How to Use the Email Template Feature

* Navigate to the **Email Templates section** in WhatsMark.
* Select the email template you want to **edit**.
* Use the **merge fields** to personalize the message.
* **Save** the template and apply changes.

## Benefits

* Automates essential email communications
* Ensures users receive timely updates and notifications
* Allows customization with merge fields for a personalized experience
* Enhances user engagement and security