---
url: https://docs.corbitaltech.dev/products/whatsmark/templates.md
description: >-
  Learn how to use WhatsApp message templates in WhatsMark for automated
  customer notifications, including appointment reminders, shipping updates, and
  issue resolution messages.
---

# Templates

\[\[toc]]

WhatsApp message templates are specific message formats that businesses use to send out notifications or customer care messages to people that have opted in to notifications. **Messages can include appointment reminders, shipping information, issue resolution or payment updates.**

![templates](./images/templates/templates.png)

::: tip **TIP**
Templates will be sourced from Meta WhatsApp cloud api account. visit **[this link](https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates/)** for more information.
:::

::: warning **NOTICE**
Image type, text type, blank, and approved templates will be display here. Document type and video type templates are not supported.
:::