---
url: https://docs.corbitaltech.dev/products/whatsmark/troubleshoot.md
description: >-
  Resolve common WhatsMark issues with this troubleshooting guide. Learn how to
  debug errors, check logs, and fix 404 Not Found issues for a seamless
  experience.
---

# Troubleshoot

If you are encountering some issues, first the best is to check the server and application logs. e.q `/var/log/apache2/error.log` and `storage/logs/laravel.log`

Also, it's recommended while debugging an issue, to set debug mode in the .env file, `APP_DEBUG=true`, read more about editing the `.env` file.

## 404 Not Found Error

* Make sure that your subdomain ROOT Document points to `/path/to/whatsmark/public` folder and not `/path/to/whatsmark` folder, we do recommend checking the installation guides to get more familiar with the installation steps.