---
url: https://docs.corbitaltech.dev/products/whatsmark/webhook-management.md
description: >-
  Enable seamless real-time data synchronization in Whatsmark with Webhook
  integrations. Automate updates for contacts, statuses, and sources by sending
  instant events to external applications.
---

# Webhook Management

The **Webhook Integrations** feature in Whatsmark allows users to **enable real-time data synchronization** between Whatsmark and external applications. By configuring a **Webhook URL**, users can receive instant updates for actions related to **Contacts, Statuses, and Sources** in another system.
![webhook](./images/system-settings/webhook.png)

## 1. Enabling Webhook Access

Before using webhooks, you need to turn them on and set up a Webhook URL.

#### How to Enable Webhooks:

1. Go to **Webhook Integrations** under WhatsMark settings.
2. Turn on the **Enable Webhook Access** switch.
3. Enter the [Webhook](https://webhook.site/) URL where you want to receive real-time updates (e.g., a Webhook.site link or your API endpoint).
4. Click **Save Changes** to activate webhooks.

## 2. Setting Up a Webhook URL

The Webhook URL is the endpoint where WhatsMark sends data updates. This could be:

* A third-party webhook service like Webhook.site (for testing)
* A custom **API endpoint** in your system.
  **Example Webhook URL:** `https://webhook.site/your-unique-id`
* Once configured, WhatsMark will send webhook events whenever contacts, statuses, or sources are created, updated, or deleted.

## 3. Testing Webhooks

To verify that your webhook setup is working correctly, use **Webhook.site** or a similar testing tool:

1. Copy a **Webhook.site** URL and paste it into the **Webhook URL** field in WhatsMark.
2. Enable webhook permissions for **Contacts Create** and **Statuses** Update.
3. Add a new contact in WhatsMark.
4. Check **Webhook.site** – you should see a new request with contact details.

## 4. Configuring Webhook Permissions

You can control what types of data WhatsMark sends via webhook. The Webhook Abilities section lets you enable or disable events for:

| Category     | Event Type | Triggered When...      |
| ------------ | ---------- | ---------------------- |
| **Contacts** | **Create** | A new contact is added |
|              | **Read**   | A contact is accessed  |
|              | **Update** | A contact is modified  |
|              | **Delete** | A contact is removed   |

* Enable only the events you need to prevent unnecessary data from being sent.
* Toggle permissions ON/OFF based on your integration requirements.
* It will works in status and source same as contacts.

## 5. How Webhooks Work – Real-Time Data Sync

Once Webhooks are enabled, WhatsMark will instantly send updates whenever a selected action occurs.

* **Syncing Contacts** – If a new contact is created in WhatsMark, it will appear in your CRM automatically.
* **Tracking Status Changes** – If an order status is updated in WhatsMark, your external system can receive the update in real time.
* **Managing Sources** – If a new lead source is added, the information can be shared with your marketing dashboard

## Preview (finally it will looks like this)