--- url: https://docs.corbitaltech.dev/products/wmsaas-bundle-mobile-app.md description: >- WhatsMark: Inbox, CRM & Bots is the mobile app for WhatsMark SaaS Bundle. Reply to WhatsApp chats, manage contacts, send templates, run campaigns and check your results from your phone. --- # WhatsMark: Inbox, CRM & Bots 📱 *** The **WhatsMark: Inbox, CRM & Bots** app puts your WhatsApp business inbox in your pocket. You and your team can use the app to reply to customers, manage contacts, send WhatsApp templates, run campaigns, and see how your business is doing. You do not need to open the website on a computer for your daily work. The app connects to your own WhatsMark SaaS Bundle website. Everything you do in the app is saved on your website, and everything your team does on the website shows in the app. ::: warning Minimum version The mobile app works with **WhatsMark SaaS Bundle version 1.3.0 or later**. If your website runs an older version, update it before you use the app. ::: ## Who Is This App For? * **Business owners** who want to see their chats, campaigns and plan usage from anywhere. * **Support and sales staff** who reply to customers on WhatsApp during the day. ## 🚀 Key Features * **WhatsApp Inbox on Your Phone**: See every customer chat in one list. You can search chats, show only unread chats, show only chats assigned to you, and filter chats by contact type, status, source, group, tag or label. * **Reply Like on WhatsApp**: Send text, photos, videos, documents, audio files, voice messages, locations and contact cards. You can also reply to a specific message, and use bold, italic and other WhatsApp text styles. * **Quick Replies and Customer Details**: Insert a saved reply in one tap. Insert customer details, such as the customer's first name, and the app fills in the real value when the message is sent. * **WhatsApp Templates**: Send an approved WhatsApp template to a customer, even after the 24-hour reply window has closed. You can see how the template will look before you send it. * **Contacts**: Add, edit and delete contacts. Add notes, tags and groups. Start a chat with one contact, or with up to 50 contacts at once. Import contacts from a CSV file and export your contacts. * **Campaigns**: Create a WhatsApp campaign in five simple steps. Send it now or schedule it for later. Follow the results while it sends, and pause, resume or resend failed messages. * **Home Dashboard**: See your messages, campaigns, contacts and plan usage at a glance, with charts for the last 7 or 30 days. * **Team Work**: Owners and admins can assign chats to staff. Staff only see what their role allows on the website. * **Notifications**: Get a phone notification when a customer sends a new message or when a chat is assigned to you. Tap the notification to open the chat. ## 🎯 Why Use the Mobile App? ### Reply Faster Customers expect quick answers on WhatsApp. With the app, you get a notification for each new message and can reply in seconds, even when you are away from your desk. ### One Inbox for the Whole Team The app uses the same inbox as your website. When a team member replies from the website, you see it in the app, and the other way round. Nobody replies twice to the same customer. ### Everything Stays in Sync Contacts, chats, campaigns and templates are shared between the app and the website. You do not need to copy anything between them. ## 📖 How This Guide Is Organised This guide follows the app screen by screen, in the order you will see them: 1. [Before You Start](/products/wmsaas-bundle-mobile-app/before-you-start.md): what must be turned on before anyone can use the app. 2. [Welcome and Connect Your Workspace](/products/wmsaas-bundle-mobile-app/welcome-and-connect.md): the first screens after you install the app. 3. [Sign In and Forgot Password](/products/wmsaas-bundle-mobile-app/sign-in.md) 4. [Home](/products/wmsaas-bundle-mobile-app/home.md) 5. [Inbox](/products/wmsaas-bundle-mobile-app/inbox.md) 6. [Conversation](/products/wmsaas-bundle-mobile-app/conversation.md) 7. [Message Sending](/products/wmsaas-bundle-mobile-app/sending-messages.md) 8. [Template Sending](/products/wmsaas-bundle-mobile-app/send-template.md) 9. [Contacts](/products/wmsaas-bundle-mobile-app/contacts.md) 10. [Import and Export Contacts](/products/wmsaas-bundle-mobile-app/import-export-contacts.md) 11. [Campaigns](/products/wmsaas-bundle-mobile-app/campaigns.md) 12. [Create a New Campaign](/products/wmsaas-bundle-mobile-app/new-campaign.md) 13. [Templates](/products/wmsaas-bundle-mobile-app/templates.md) 14. [More (Profile and Settings)](/products/wmsaas-bundle-mobile-app/more.md) 15. [Notifications](/products/wmsaas-bundle-mobile-app/notifications.md) 16. [Team Roles and Permissions](/products/wmsaas-bundle-mobile-app/team-permissions.md) If something does not work as expected, see [Troubleshooting](/products/wmsaas-bundle-mobile-app/troubleshooting.md) and the [FAQ](/products/wmsaas-bundle-mobile-app/faq.md). ## 📞 Support If you need help, email us at . **Note**: WhatsApp is a trademark of Meta Platforms, Inc. This product is not affiliated with or endorsed by Meta.