📖 Glossary
| Term | Definition |
|---|---|
| Connection | The link between your workspace and your WhatsApp number, established by scanning a QR code. |
| QR linking | The standard WhatsApp Web flow where you scan a QR with your phone to authorise another device. The same flow this module uses. |
| Linked Devices | The list inside WhatsApp on your phone showing every device using your account. You can revoke access here at any time. |
| Gateway | The bundled Node.js service that maintains the WhatsApp Web session on your server and bridges messages between WhatsApp and your inbox. |
| Workspace / Tenant | Your isolated area on the platform. Your chats and contacts are private to your workspace. |
| Push name | The display name a contact has chosen for themselves on WhatsApp. Falls back to their phone number if they haven't set one. |
| Read receipt | The blue double-tick. Only visible if the recipient hasn't disabled read receipts on their phone. |
| Merge field | A placeholder like |
| Canned reply | A pre-saved message template you can drop into a chat with one click instead of typing it again. |
| Voice note | A WhatsApp voice message recorded directly in the browser composer. Distinct from an audio file attachment. |
| vCard | The standard contact-card file format. The module sends contact picks from your CRM as vCards. |
| WebSocket | The persistent browser connection that delivers incoming messages and status updates in real time without page refresh. |
| Cloud API | Meta's official paid WhatsApp Business API. This module does not use it — it uses the QR-based WhatsApp Web flow instead. |
| Quality score | An unpublished per-number rating WhatsApp uses internally to decide how aggressively to throttle a number. The send throttle exists to protect this score. |
| Delete-for-everyone | WhatsApp's recall feature, available only on your own messages and only within ~2 days of sending. |