❓ Frequently Asked Questions
Find answers to common questions about the Ecommerce Webhook Notifications Addon for WhatsMarkSaaS.
🚀 Getting Started
What is the Ecommerce Webhook Notifications Addon?
The addon automatically sends WhatsApp notifications to customers when events occur in your ecommerce store (orders, payments, shipping updates, etc.). It eliminates the need for manual customer communication and keeps customers informed throughout their purchase journey.
Which ecommerce platforms are supported?
Currently supported platforms:
- ✅ WooCommerce (WordPress)
- ✅ Shopify
- ✅ Magento
- ✅ PrestaShop
- ✅ OpenCart
- ✅ Salla
- ✅ Custom platforms
Do I need a WhatsApp Business API account?
Yes, you need:
- Active WhatsApp Business API account
- WhatsMarkSaaS installation (v1.3.5+)
- Valid phone numbers for customers
- Approved message templates
⚙️ Installation & Setup
How do I install the addon?
- Purchase from CodeCanyon
- Download the ZIP file
- Upload via Settings → Modules → Upload Module
- Activate with your purchase code
- Configure webhook endpoints