Email Configuration

Configure SMTP settings and email delivery for transactional emails, notifications, and digests.

Why Email Configuration Matters

FeedbackFlow sends emails for:

• New feature request notifications
• Status change updates
• Comment and reply notifications
• User mentions
• Weekly digest emails
• Password reset emails
• Email verification

Proper email configuration ensures reliable delivery.

Accessing Email Settings

1. Navigate to Settings → Email Settings
2. Click Add Email Configuration or edit existing configuration
3. Fill in SMTP details
4. Test the configuration
5. Save and set as default

Email Configuration Fields

Configuration Name

Identifier for this email configuration.

• Example: "Primary Gmail SMTP", "SendGrid Backup"
• Purpose: Distinguish multiple configurations

Mail Driver

Select the email sending method.

Options:

• smtp - SMTP server (most common)
• sendmail - Local sendmail
• ses - Amazon SES
• mailgun - Mailgun API
• log - Write to log file (testing only)

SMTP Settings

Field	Description	Example
Host	SMTP server address	smtp.gmail.com
Port	SMTP port number	587 (TLS) or 465 (SSL)
Encryption	Security protocol	tls or ssl
Username	SMTP account username	[email protected]
Password	SMTP password or app password	app-specific-password

Sender Information

Field	Description	Example
From Name	Sender display name	"FeedbackFlow Support"
From Email	Sender email address	[email protected]
Reply-To Email	Where replies should go	[email protected]

Popular Email Provider Settings

Gmail

Host: smtp.gmail.com
Port: 587
Encryption: tls
Username: [email protected]
Password: [App Password]

Gmail App Password

1. Enable 2-factor authentication on your Google account
2. Go to https://myaccount.google.com/apppasswords
3. Generate an app password for "Mail"
4. Use that password in FeedbackFlow

SendGrid

Host: smtp.sendgrid.net
Port: 587
Encryption: tls
Username: apikey
Password: [Your SendGrid API Key]

Mailgun

Host: smtp.mailgun.org
Port: 587
Encryption: tls
Username: [email protected]
Password: [Mailgun SMTP Password]

AWS SES

Host: email-smtp.us-east-1.amazonaws.com
Port: 587
Encryption: tls
Username: [Your SES SMTP Username]
Password: [Your SES SMTP Password]

AWS Region

Replace us-east-1 with your AWS region.

Postmark

Host: smtp.postmarkapp.com
Port: 587
Encryption: tls
Username: [Server API Token]
Password: [Server API Token]

Microsoft 365 / Outlook

Host: smtp.office365.com
Port: 587
Encryption: tls
Username: [email protected]
Password: [Your password]

Testing Email Configuration

After entering SMTP details:

1. Click Test Email Configuration
2. Enter a test recipient email address
3. Click Send Test Email
4. Check the recipient inbox for the test message

If the test fails, check:

• SMTP credentials are correct
• Host and port are correct
• Firewall allows outbound connections on the SMTP port
• Email provider allows SMTP access

Next Steps

• OAuth setup - User-facing OAuth documentation
• RECAPTHA setup - Captcha Setup