Who Should Use This

FeedbackFlow is designed for organizations that need a self-hosted, fully customizable feature request and feedback management system.

Ideal Users

Product Teams

Perfect for teams building software products who need to:

• Collect and prioritize user feature requests
• Track feature development through public roadmaps
• Communicate updates via changelogs
• Engage users with voting and commenting

Startup Founders

Great for early-stage startups to:

• Validate product ideas with user feedback
• Build in public with transparent roadmaps
• Prioritize development based on user demand
• Engage early adopters

Open Source Projects

Useful for open-source maintainers to:

• Organize community feature requests
• Track planned features and releases
• Publish changelogs for each release
• Moderate discussions around features

Internal Teams

Works well for internal IT or product teams to:

• Manage internal enhancement requests
• Track department-specific feature backlogs
• Organize requests across multiple projects (boards)
• Provide transparency to stakeholders

Agencies

Agencies can use FeedbackFlow to:

• Manage client feature requests for projects
• Provide clients with roadmap visibility
• Track and prioritize development across clients
• Maintain a professional feedback portal

Use Cases

Customer Feedback Portal

Public-facing portal where customers submit and vote on feature requests, view the roadmap, and receive changelog updates.

Internal Request Tracker

Private system for employees to submit enhancement requests, with admin approval workflows and internal notes.

Product Idea Validation

Gather and prioritize ideas before development begins, using voting to identify highest-demand features.

Community-Driven Development

Engage your user community in shaping the product direction through transparent voting and roadmaps.

When NOT to Use

FeedbackFlow may not be suitable if you:

• Need multi-tenant SaaS functionality (it's single-tenant only)
• Require complex project management features (it focuses on feature requests, not full project management)
• Need a ticketing system for customer support (use a helpdesk solution instead)
• Want a fully managed cloud solution (FeedbackFlow is self-hosted)

No programming knowledge is required for day-to-day usage of the admin panel.

Next Steps

• System Requirements - Check if your server meets requirements
• Installation Guide - Start installing FeedbackFlow