Overview

FeedbackFlow is a complete, Self-Hosted Feature Request, Feedback, Roadmap & Changelog Management System.

What is FeedbackFlow?

FeedbackFlow enables you to collect feature requests, manage user feedback, prioritize ideas through voting, publish public roadmaps, and keep users informed through changelogs — all from one powerful platform.

Built with Laravel 12, Vue 3, and Inertia.js, it provides full ownership of your data with no recurring fees and optional AI-powered enhancements to reduce moderation effort and improve productivity.

Key Capabilities

Feature Request Management

• Create and organize feature requests across multiple boards
• Custom statuses, categories, priorities, tags, and labels
• File attachments and internal admin notes
• Move between boards and merge duplicates
• CSV import and export

User Engagement

• Voting system
• Threaded comments with replies
• User mentions with @ symbol
• Pin important comments
• Lock discussions when needed

Public Communication

• Visual roadmap grouped by status (planned, in-progress, completed)
• Versioned changelog publishing with release notes
• Public or private visibility controls
• Like reactions on changelog entries

AI-Powered Features

Optional AI capabilities include:

• Multi-provider spam detection (OpenAI, Anthropic, Gemini, Azure, Google Perspective)
• Automated content moderation
• AI-generated changelog drafts
• Intelligent comment replies

Note

AI features require API key configuration and can be enabled/disabled in Settings.

Email & Notifications

• Automated transactional emails for all events
• Weekly digest emails for users and admins
• User email preferences
• Email logging with retry handling

Integrations

• Webhooks for external systems
• Slack notifications
• OAuth login (Google, GitHub, Facebook, Envato)
• Laravel Sanctum API access

Complete Customization

• Board-level branding (colors, images, custom form text)
• Dark mode support
• Custom CSS and JavaScript injection
• Editable legal pages (Privacy Policy, Terms, Cookie Policy)
• Landing page customization

Technology Stack

• Backend: Laravel 12, PHP 8.3
• Frontend: Vue 3, Inertia.js v2
• Styling: TailwindCSS v3
• Database: MySQL 8.0+
• Cache & Queue: Redis (recommended)
• Authentication: Laravel Sanctum, OAuth providers

Architecture

FeedbackFlow is a single-tenant, non-SaaS application. Each installation serves one organization with unlimited boards, users, and feature requests.

Next Steps

• Who Should Use This - Target Users
• System Requirements - Check if your server meets requirements