Submitting Feature Requests

Guide for users on how to submit feature requests to boards.

Accessing the Submission Form

From Board Page

1. Navigate to the board URL:

   https://yourdomain.com/board/{board-slug}

2. Scroll to the submission form
3. Fill in the details
4. Click submit

From Main Portal

1. Go to the FeedbackFlow homepage
2. Browse available boards
3. Click on a board
4. Submit your request

Required Information

Feature Title

A concise, descriptive title for your request.

Best practices:

• Keep it under 100 characters
• Be specific and clear
• Start with action verb when possible

Examples:

• ✓ Good: "Add dark mode toggle to settings"
• ✓ Good: "Export data as CSV format"
• ✗ Poor: "Make it better"
• ✗ Poor: "Need a feature"

Description

Detailed explanation of your feature request.

Include:

• What you want to accomplish
• Why this feature is needed
• How it would help users
• Any specific requirements

Example:

**What:**
Add ability to export all feature requests as a CSV file.

**Why:**
As a product manager, I need to analyze feature requests
in Excel for reporting purposes.

**How it helps:**
Saves time manually copying data, enables better analysis,
and facilitates stakeholder reporting.

**Requirements:**
- Include all fields (title, description, status, votes)
- Filter by date range
- Include comments count

File Attachments

Upload supporting files to clarify your request:

Supported formats:

• Images: JPG, PNG, JPEG
• Documents: PDF, DOC, DOCX
• Maximum: 5 files
• File size: 5 MB per file

What to attach:

• Screenshots showing desired functionality
• Mockups or wireframes
• Examples from other applications
• Documents with specifications

Submitting the Request

As Logged-In User

1. Fill in all fields
2. Attach files (if any)
3. Click Submit Request
4. Get email notification

Benefits:

• Receive status updates via email
• Get notified of comments
• Edit your request later
• Track all your submissions

After Submission

Confirmation

You'll see a success message:

✓ Feature request submitted successfully!
Your request has been received and will be reviewed by our team.

Email Confirmation

Logged-in users receive an email:

Subject: Your feature request was submitted

Content:

• Link to your request
• Next steps
• Expected review time
• How to track status

Request Appears on Board

Your request is now visible:

• Listed with other feature requests
• Sorted by date (recent first by default)
• Status shows "New" or board default
• Vote buttons available
• Comments enabled

Editing Feature Request (Admin)

Edit Window

Only Admin can edit requests:

How to Edit

1. Go to your feature request link or action button
2. Click Edit button
3. Make changes
4. Click Update

Tracking Your Request

Finding Your Requests

View all your submissions:

1. Log in to your account
2. Click your profile
3. Select My Feature Requests
4. View list with status

Bookmark the link: Save the direct URL to check later.

Status Updates

Receive notifications when:

• Admin changes status
• Status moves to "Planned"
• Status moves to "Completed"
• Request is merged with another

Voting and Engagement

Encourage voting:

• Share the link with others
• Post on social media
• Engage with comments

Higher votes increase priority!

Best Practices

Be Specific

Vague requests are hard to implement:

• ✗ "Make it faster"
• ✓ "Reduce page load time on dashboard"

Explain the Why

Help admins understand the value:

• ✗ "Add this button"
• ✓ "Add quick access button to save time navigating deep menus"

One Feature Per Request

Don't bundle multiple ideas:

• ✗ "Add dark mode, export CSV, and mobile app"
• ✓ Submit each as separate request

Include Context

Provide relevant background:

• Your use case
• Current workflow
• Desired improvement

Be Respectful

Remember:

• This is a request, not a demand
• Development takes time
• Priorities may differ from yours
• Feedback is appreciated, demands aren't

Attachment Upload Fails

Causes:

• File too large (> 5 MB)
• Unsupported file type
• Server upload limit

Solutions:

• Compress images
• Use supported formats
• Split into smaller files

Next Steps

After submitting:

• Managing Requests - Handle incoming requests
• Workflow - Status updates