Status & Workflow
Understanding and managing feature request statuses throughout their lifecycle.
Default Statuses
FeedbackFlow includes these default statuses:
| Status | Description | Use When |
|---|---|---|
| Under Review | Initial status | Request just submitted |
| Planned | Accepted for development | Committed to roadmap |
| In Progress | Actively being developed | Work has started |
| Completed | Implementation finished | Feature is live |
| Rejected | Declined | Not aligned with roadmap |
| Duplicate | Merged with another | Consolidating feedback |
| New | New request | Just created new request |
Creating Custom Statuses
- Navigate to Statuses
- Click Manage Statuses
- Enter name and color
- Save
Status Workflows
Typical Workflow
Submitted → Under Review → Planned → In Progress → CompletedChanging Status
Manual Status Change
- Open feature request
- Select new status from dropdown
- Save
Automatic notifications via email sent to original submitter and followers.
Best Practices
- Update status promptly
- Add comments when changing status
- Regularly review and clean up stale items
- Maintain clear status definitions
Next Steps
- Merging Duplicates - Advanced merge techniques
- Voting System - Vote on other requests