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Creating Boards โ€‹

Boards are the foundation of FeedbackFlow, allowing you to organize feature requests by product, project, or category.

What are Boards? โ€‹

Boards are separate feedback portals, each with:

  • Unique branding (colors, images, text)
  • Custom form labels
  • Independent feature requests
  • Own settings and statuses

Example boards:

  • "Mobile App Ideas"
  • "Website Features"
  • "API Requests"
  • "Bug Reports"

Creating Your First Board โ€‹

Step 1: Navigate to Boards โ€‹

  1. Log in to admin dashboard
  2. Click Boards in sidebar
  3. Click Add Board

Create Board Button

Step 2: Basic Information โ€‹

Fill in the board details:

FieldDescriptionRequired
Board NameDisplay nameโœ“ Yes
SlugURL-friendly identifierโœ“ Yes (auto-generated)
DescriptionBrief explanationOptional
HeadingHeader text on board pageOptional

Example:

Board Name: Product Feature Requests
Slug: product-features (auto-filled)
Description: Submit and vote on new features for our product
Heading: What features would you like to see?

Board Basic Info

Step 3: Introduction Section โ€‹

Add an introduction shown at the top of the board:

FieldDescription
Intro HeadingSection title (e.g., "Welcome")
Intro TextDescription or guidelines

Example:

Intro Heading: Share Your Ideas
Intro Text: We value your feedback! Submit feature requests,
           vote on ideas you love, and help shape our roadmap.

Step 4: Form Customization โ€‹

Customize the feature request submission form labels:

FieldDefaultCustomize
Title Label"Feature Title"Your custom text
Title Placeholder"Enter a title..."Your custom placeholder
Body Label"Description"Your custom text
Body Placeholder"Describe your idea..."Your custom placeholder
Footer Text(none)Additional info below form
Button Text"Submit Request"Your custom button text

Example customization:

Title Label: What's your idea?
Title Placeholder: Briefly describe your feature request...
Body Label: Tell us more
Body Placeholder: Provide details about how this feature would help you...
Footer Text: All submissions are reviewed within 24 hours.
Button Text: Share My Idea

Form Customization

Step 5: Board Settings โ€‹

Configure board behavior:

Visibility

  • Public: Anyone can view and submit (default)
  • Private: Only logged-in users can access

Enable Voting

  • Toggle on/off to allow upvoting/downvoting on this board

Default Status

  • Choose which status new feature requests receive automatically
  • Example: "Under Review", "Submitted", "Open"

Board Settings

Step 6: Save Board โ€‹

Click Save Board to save.

You'll be redirected to the board's feature request list.

Accessing Your Board โ€‹

After creation, users can access the board at:

https://yourdomain.com/board/{slug}

Example:

https://yourdomain.com/board/product-features

Creating Multiple Boards โ€‹

Create as many boards as needed:

Common use cases:

  • Separate boards per product
  • Different boards for features vs bugs
  • Internal vs external feedback boards
  • Department-specific boards

Example structure:

โ”œโ”€โ”€ Mobile App Features
โ”œโ”€โ”€ Web Platform Ideas
โ”œโ”€โ”€ API & Integrations
โ””โ”€โ”€ Bug Reports

Board Slug Guidelines โ€‹

Slugs must be:

  • Lowercase
  • URL-friendly (no spaces or special characters)
  • Unique across all boards
  • Permanent (changing breaks existing links)

Good slugs:

  • product-ideas
  • mobile-features
  • api-requests

Bad slugs:

  • Product Ideas (contains spaces and capitals)
  • features!!! (special characters)
  • temp (not descriptive)

Default Data โ€‹

Each new board inherits:

  • System-wide statuses (from satus table you can set order of status also)
  • Default priority levels
  • Tag system

You can customize these per-board if needed.

Board Permissions โ€‹

By default:

  • Admins: Full access to all boards
  • Users: Can submit Feature request to public boards
  • Guests: Can view public boards (based on board visibility setting)
  • TeamMembers: Full access to all boards (based on roles and permissions assigned)

Next Steps โ€‹

After creating a board:

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