Managing Feature Requests

Admin guide for managing, organizing, and updating feature requests.

Overview

As an admin, you have full control over feature requests across all boards, including editing, updating status, assigning to team members, and merging duplicates.

Accessing Feature Requests

View All Requests

Navigate to Admin Dashboard → Feature Requests to see all requests across all boards.

View Board-Specific Requests

1. Click Boards in header (navigation)
2. Select a board
3. View requests for that board only

Search and Filter

Use powerful filters to find specific requests:

Filters:

• Status (Open, Planned, In Progress, Completed)
• Board
• Vote count
• Comment count

Editing Feature Requests

Update Details

Click on any feature request to edit:

Editable fields:

• Title
• Description
• Status
• Attechments
• Visibility (public/private)

Status Management

Change Status

Update request status as it progresses:

Common statuses:

• Under Review
• Planned
• In Progress
• Completed
• New (default)

Status change triggers:

• Email notification to request submitter
• Status badge update
• Roadmap update

Moving Between Boards

Move feature requests to different boards:

1. Open feature request
2. Click Move to Board
3. Select destination board
4. Confirm move

Note: Votes, comments, and history are preserved.

After Merging

Parent request:

• Receives combined vote count
• Retains all comments
• Shows merge history

Duplicate requests:

• Marked as "Merged"
• Hidden from public view (optional)
• Redirect to parent request
• Preserve complete history

Merge Chain

View full merge history:

• See all merged requests
• Track merge relationships
• Unmerge if needed

Visibility Controls

Toggle Public/Private

Control who can see a feature request:

Public:

• Visible on board
• Searchable
• Votable
• Commentable

Private:

• Admin-only visibility
• Hidden from public board
• Still tracked internally

Mark as Spam

Flag spam requests:

1. Open request
2. Click Mark as Spam
3. Request hidden from public
4. Can be reviewed/restored later

Discussion Management

Lock Comments

Prevent new comments on a request:

1. Toggle Lock Discussion
2. Existing comments remain
3. New comments blocked
4. Displays "Comments locked" message

Use when:

• Decision made, no further input needed
• Conversation became unproductive
• Request marked as duplicate

Pin Comments

Highlight important comments:

1. Hover over comment
2. Click pin icon
3. Comment moves to top
4. Marked with pin badge

Attachments

View Attachments

All uploaded files visible in admin view.

Add Attachments

Admins can add files to any request:

• Screenshots

Remove Attachments on edit time

Delete inappropriate or outdated attachments.

CSV Export/Import

Export Feature Requests

Download all requests as CSV:

1. Navigate to board
2. Click Export CSV
3. Select fields to include
4. Download file

Exported fields:

• id, board_is, title, description ,status_id ,created_by

Import Feature Requests

Bulk upload via CSV:

1. Download template CSV
2. Fill in data
3. Click Import CSV
4. Map columns
5. Validate and import

Bulk Actions

Select multiple requests for batch operations:

Available actions:

• Delete

Best Practices

Regular Review

Schedule time to:

• Review new requests
• Update statuses
• Respond to comments
• Merge duplicates

Clear Communication

When updating status:

• Add comment explaining decision
• Set realistic expectations
• Thank users for suggestions

Prioritization

Consider when prioritizing:

• Vote count
• Business value
• Implementation effort
• Strategic fit
• User impact

Transparency

Keep users informed:

• Regular status updates
• Roadmap visibility
• Completion notifications
• Implementation timelines

Next Steps

• Status & Workflow - Status management details
• Merging Duplicates - Advanced merge techniques