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Notification Sound

The Notification Sound feature in WhatsMark enhances your communication workflow by playing audio alerts for incoming WhatsApp messages.

notification-sound

Enable WhatsApp Chat Notification Sound

Use the toggle switch in the Notification Sound settings panel to control whether WhatsMark plays sound notifications when new messages are received.

When Enabled:

  • You’ll hear a WhatsApp-style sound alert each time a new chat message is received.
  • Alerts play even if the chat window is minimized or in the background (browser sound permissions must be granted).

When Disabled:

  • Incoming messages will be silent.
  • You’ll still receive messages in real time, but no audio notification will be triggered.

How to Enable or Disable

  1. Go to the Settings > Notification Sound section in the WhatsMark admin panel.
  2. Toggle the switch labeled "Enable WhatsApp chat notification sound".
  3. Click Save Changes to apply the update.

⚠️ Note: Your browser must have notification sounds enabled, and you may be prompted to grant permission when using this feature for the first time.

Troubleshooting Tips

  • No sound playing?

    • Check browser notification settings and ensure sound is not muted.
    • Ensure system volume is turned up.
    • Confirm the setting is enabled and saved.
  • Using multiple tabs?

    • Sound will typically only play from the active WhatsMark tab unless settings are configured to support background alerts.

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