Pusher

• How to Set Up Pusher in WhatsMark
• Configuration Fields
• Cluster Selection
• Final Steps

WhatsMark uses Pusher to power its real-time event broadcasting system. This integration enables instant notifications, live updates, and desktop alerts across the platform — ensuring users stay informed and engaged with minimal delay.

How to Set Up Pusher in WhatsMark

Follow the steps below to integrate Pusher with your WhatsMark instance:

1. Sign up or log in to your Pusher account.
2. From the Pusher dashboard, create a new app.
3. Copy the following credentials from your Pusher app:
   • App ID
   • App Key
   • App Secret
   • Cluster
4. In WhatsMark, go to: System Settings > Pusher > Real-Time Event Broadcasting.
5. Paste the credentials into their respective fields:
   • App ID: 420200
   • App Key: 61098829b11bd8007c5d
   • App Secret: da8607f0ed96255754aa
   • Cluster: ap2
6. Enable the following features by toggling the switches:
   • ✅ Real-Time Notifications
   • ✅ Desktop Notifications (optional)
7. Set Auto Dismiss Time (in seconds) for desktop notifications.
   • Set 0 to disable auto-dismiss.
8. Click Test Pusher to validate the connection.
9. Click Save Changes to activate the integration.

Configuration Fields

Field	Description
App ID	Unique identifier for your Pusher application.
App Key	Public key used by WhatsMark’s frontend to authenticate with Pusher.
App Secret	Private key used by WhatsMark’s backend for secure communication.
Cluster	Server region (e.g., ap2 for Asia-Pacific). View options.
Enable Real-Time Notifications	Sends instant updates (e.g., new messages, task changes).
Enable Desktop Notifications	Triggers browser-based push notifications for end users.
Auto Dismiss Notifications	Controls how long desktop alerts remain visible (in seconds).

Cluster Selection

Selecting the appropriate Cluster is critical for latency and performance. Use a cluster close to your user base. For example:

• ap2 – Asia-Pacific
• us2 – United States
• eu – Europe

See the full list in the Pusher Cluster Guide.

Final Steps

After completing the setup:

• ✅ Use Test Pusher to verify connectivity.
• ✅ Click Save Changes to apply and enable real-time updates.